Given the current COVID-19 situation, please use our e-services instead of visiting our Customer Service Centre to minimise your time spent in public spaces. We also seek your understanding and patience... (1 of 3)
...as the waiting times for walk-in customers can be an hour or more. If you have a pre-arranged appointment and you wish to reschedule it, you may call us at 1800 286 5555... (2 of 3)
Our Customer Service Centre is open from Mondays to Wednesdays and Fridays: 8.30am to 5.30pm. For Thursdays, customers are encouraged to use our e-services... (1 of 2)
...If you require assistance to schedule an appointment, please call us at 1800 286 5555 or write to us at SCDF_CSC@scdf.gov.sg. Rest assured that you will continue to receive quality service through our e-services (2 of 2)
...or write to us at SCDF_CSC@scdf.gov.sg. Rest assured that you will continue to receive quality service through our e-services. #SgUnited #SingaporeTogether (3 of 3)
Fire Engine/ Ambulance
Fire Hazard Reporting
1800 280 0000
1800 286 5555
Under the Self-Regulation System, all waiver applications must be submitted up-front & be separated from any formal plan submission.
Fire Safety & Shelter Department HQ Singapore Civil Defence Force 91 Ubi Avenue 4 Singapore 408827
Alternatively, the QPs may also make on-line submissions through the CORENET e-Submission.
For unsuccessful waiver applications, QP may appeal against the decisions by submitting formal appeal to the Minister for Home Affairs within 28 days of the date of notification of the decision. The appeal application shall be made in the application form which is available at the Customer Service Centre at HQ SCDF.
Alternatively you can download the waiver appeal application form (FSSD-WA-APL).