We understand certain users are experiencing technical difficulties in accessing e-payments. Please contact SCDF Customer Service by email at SCDF_CSC@scdf.gov.sg or by calling 1800 286 5555, if you need assistance.
Fire Engine/ Ambulance
Fire Hazard Reporting
1800 280 0000
1800 286 5555
Under the Self-Regulation System, all waiver applications must be submitted up-front & be separated from any formal plan submission.
Fire Safety Department, HQ Singapore Civil Defence Force, 91 Ubi Avenue 4, Singapore 408827.
Alternatively, the QPs may also make on-line submissions through the CORENET e-Submission.
For unsuccessful waiver applications, QP may appeal against the decisions by submitting formal appeal to the Minister for Home Affairs within 28 days of the date of notification of the decision. The appeal application shall be made in the application form which is available at the Customer Service Centre at HQ SCDF.
Alternatively you can download the waiver appeal application form (FSSD-WA-APL).