Mondays to Fridays: 8.30am - 5.30pm
Browse or search our FAQs on AskGov: https://ask.gov.sg/scdf
We encourage all customers to transact with us electronically.
SCDF provides consultations on the Fire Code and Shelter-related matters via email and online (i.e. Corenet). If required, face-to-face consultation will be available only by appointment. Each face-to-face consultation is limited to 4 visitors. To
make a consultation appointment, please visit SCDF E-Services page, Book Appointment.
| S/N | Service | Process | Payment |
| 1 | CD Shelter Waiver Application | CORENET e-Submission System | |
| 2 | Fire Safety Plans Submission | Status Enquiry and Internet Payment Services (FISOPS) | |
| 3 | Fire Safety Waiver Application | ||
| 4 | Fire Safety Engineering Design Brief (FEDB) Submission | ||
| 5 | Plans Search Application | For payment, please use e-payment ('Miscellaneous Payments') and quote 'Search Fee' in the 'Reference Number' field. (Note: Search Fee must be paid before the plans search can be processed.) | |
| For matters pertaining to: | |||
| 6 | Fire Certificate | For Fire Certificate Application, Fire Certificate Application Status or Amendment to Applicant’s
contact information, please visit GoBusiness Singapore For technical assistance, please call GoBusiness hotline at 6336 3373 or email to AskGoBiz@crimsonlogic.com.sg For enquiries on GIRO payment and Tax Invoice, please email to fssc_billing_collections@mha.gov.sg | |
| 7 | Temporary Change of Use Permit | For technical assistance pertaining to GoBusiness Portal, please contact GoBusiness team at 6336 3373 or email to AskGoBiz@crimsonlogic.com.sg | |
| 8 | Fire Safety Violations | Please contact the case officer specified in the enforcement notice. | |
| 9 | Fire Safety/CD Shelter Consultation Request (Qualified Persons) | Click here to Book Appointment | |
| 10 | Fire Safety/CD Shelter Consultation Request (Non-Qualified Persons: e.g. Owners) - Walk-in to HQ SCDF | ||
| 11 | License Fees/ Enforcement Fines | Please use e-payment (‘License Fees’ or ‘Fines’) and enter the reference number | Status Enquiry and Internet Payment Services (FISOPS) |
| 12 | Over the counter payments (e.g. ARSA Permit, etc) | Please use e-payment (‘Miscellaneous Payments’) and quote the reference number | |