Please be informed that the weekly Saturday Fire Station Open House will be suspended on 18 Jan 2025. SCDF will be reaching out to those who have already made a booking.
W.e.f. 1 Apr 2024 onwards, refresher training for Fire Station Emergency Medical Technicians will be enhanced and the In Camp Training period will be extended from 19 to 23 days. Please check with your Deputy Commander Fire Station or unit for more info.
W.e.f. 1 Jul 2024, SCDF will change its sender ID for NS Mobilisation matters from “91449746” to “80709995”. This follows the gov.sg SMS Sender ID announcement on 13 Jun 2024 and aims to help recipients recognise and authenticate SMSes from SCDF.
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Fire Report
Fire Report
A Fire Report is a one-page report that provides essential information about a fire incident. This report may be required for insurance claims.
This form will take about 10 minutes to complete.
Help
Information
Description
Overview
A Fire Report is a one-page report that provides essential information about a fire incident. This report may be required for insurance claims
Operating Hours
The service is available 24/7
Eligibility
Members of public affected by a fire incident
Requirements
You need to make an online payment. Three payment modes are available: GIRO, Credit/Debit Card or Internet Direct Debit.
Offline procedures
This service is only available via the internet
User Guide
Fill up the online form. Compulsory fields have been marked with an asterisk (*).
In the Payment Service Section, select one of the available payment modes: GIRO, Credit/Debit Card or Internet Direct Debit. If you have selected GIRO payment, please enter your GIRO Reference Number registered with the SCDF.
Click on the “Continue and Preview” button.
At the preview page, you can see all the details which you have entered earlier on the online form. The payment mode selected and the total fees to pay for the report will also be displayed on this page.
Under the Terms and Conditions Section, check on the box “I Accept the Terms and Conditions”, then click on the “Submit Application” button.
At the pop-up message for confirmation to submit the application, click on the “OK” button if you wish to continue. Otherwise, click on the “Cancel” button to return to the form.
If your payment mode is GIRO, after clicking on the “Submit” button, you will see an Acknowledgement Screen with a Transaction No. (Eg. FR2014111200000036) informing you that your application has been confirmed and the
amount would be deducted from your GIRO account.
If your payment mode is Credit Card, please click on the Credit Card logo to proceed with payment using credit card.
You will come to a new web page where you will need to enter your name on credit card, card number and expiry date. Click on the "Submit" button to continue payment. Please DO NOT use the BACK or RELOAD / REFRESH browser functions
or close the browser while using this payment service.
If payment using credit card is successful, you will see a pop-up window message on a Transaction Notification. You can choose to print this notification message. You will also see another pop-up window message on Tax Invoice / Receipt
and choose to print this invoice / receipt. An Acknowledgement screen with the Transaction Number, EP Reference Number and Payment Amount will also be displayed. This means your request for report has been confirmed and payment
is made.
Contact
For enquiries regarding payment matters, please contact SCDF Finance Department at SCDF_revenue@scdf.gov.sg.
For enquiries regarding fire report application or status, please contact SCDF Fire Investigation and Forensics Unit at SCDF_FIU@scdf.gov.sg.
FAQs
What is a Fire Report?
A Fire Report is a one-page report prepared by SCDF fire investigators that provides information relating to the following:
Location of incident
Date and time of fire
Nature of fire
Method of extinguishment
Description of damage
Summary of any injury and
Probable cause of fire
This report may be required for insurance claims.
How to obtain and collect a copy of the Fire Report?
A Fire Report is provided only upon request and after receipt of the designated Fire Report fee. Application is done online.
The Fire Report would be released to the applicants via email or by post upon the completion of the investigations.
How to pay for the Fire Report?
When submitting your application online, there will be instructions to guide you on the application and payment.
Please refer to 'Note' below for more information on the available payment modes.
T & C
Please note that the fee is not refundable once application and payment is made during the application process.
You should submit only one request for the Fire Report at any one time through the Internet.
Additional fees paid for multiple requests at any one time may be forfeited.
You shall fully and accurately complete the Application Form and provide all requested information.
SCDF reserves the right to verify your identity and relationship to the Fire Report you have requested. We may contact you to verify such information. At our own discretion, your application may be rejected.
The findings and opinions in the Fire Report are based on the information available at the time of its compilation. We may revise the findings in light of further information or new evidence.
The Fire Report neither determines nor implies liability of any party.
The Fire Report is not to be construed as professional advice for any particular purpose. Therefore, you should carefully evaluate the accuracy, completeness and relevance of the information for your purposes and should obtain appropriate professional advice relevant to your particular circumstances.
Note:
1. Please turn off pop-up blocker or add https://eservices.scdf.gov.sg to the list of allowed sites for receipt to be displayed.
2. The following payment modes are available:
Credit/Debit card
eNETS Internet Direct Debit
GIRO
Please note that for applicants with existing GIRO account with SCDF, the GIRO deduction will take 14 working days to be processed.
3. For application of Interbank GIRO account, please print the Application Form for Interbank GIRO here.
Complete the form and send the original copy back to the address below:
Finance Department HQ Singapore Civil Defence Force 91 Ubi Avenue 4 Singapore 408827 Attn: Finance Officer (Revenue)
Please note that new GIRO application will take 21 working days to process. The outcome of the GIRO application status will be mailed to the applicant by post.
4. Please note that the fee is not refundable once application and payment is made during the application process.
5. For enquiries regarding payment matters, please contact SCDF Finance Department at SCDF_revenue@scdf.gov.sg.
6. Due to low demand, the mode of collection via 'fax' and 'self' for the fire reports will be discontinued. With effect from 1 May 2019, the reports would be released via email or by post only.
7. With effect from 1 April 2021, additional charges may be imposed on fire investigations conducted by SCDF on inland waters or the seas (e.g. on a marine vessel and structure). If the fire report you are applying involved the above entities, please write in to SCDF_FIU@scdf.gov.sg for further instructions.
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