Singapore Goverment WebsiteA Singapore Government Agency Website

With effect from 27 September 2021, Fire Safety and Shelter Consultation services will be conducted virtually by default. If required, face-to-face consultation will be available only by appointment. [part 1 of 3]

Each face-to-face consultation is limited to 1 visitor (vaccinated). If unvaccinated, visitors must produce a valid negative pre-event test result prior to their visit. [part 2 of 3]

To make a consultation appointment, please call our Customer Service Officer at 1800 286 5555 (SCDF General Enquiry Hotline) or email to SCDF_CSC@scdf.gov.sg. [part 3 of 3]

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Hotlines

  • 995

    Fire Engine/ Ambulance

  • 1777

    Non-Emergency Ambulance

  • Fire Hazard Reporting

    1800 280 0000

  • General Enquiries

    1800 286 5555

  • 995

    Fire Engine/ Ambulance

  • 1777

    Non-Emergency Ambulance

Emergency Ready Bag

 

The Ready Bag contains important items that will help you in an emergency and you should bring it along with you when you are required to evacuate your home. Every member of your family should know where the Ready Bag is kept and it is recommended that the storage location is easily accessible even in the dark (e.g. during power outages).

 

ready bag

THE READY BAG SHOULD CONTAIN THE FOLLOWING ITEMS: 

ESSENTIAL ITEMS

USAGE

Torchlight without batteriesIn case of power outage and when evacuating in the dark.
BatteriesFor powering the torchlight; pack extra batteries and do not fit batteries into the devices until needed, as leaving them there may result in leakage or rust.
Essential personal medicationFor any existing medical condition of yours and your family, e.g. asthma, heart problems etc.
Waterproof folder containing photocopies of important
documents e.g. NRIC, insurance policies		For administrative purposes should the original documents be destroyed in the fire/emergency.
WhistleTo call for help or alert others; shouting may be tiring, ineffective and may even cause you to inhale dangerous amounts of smoke and dust in some cases
First aid kitTo treat any minor injuries.
Childcare supplies and other special care itemsTo meet the needs of any special individuals groups in the family, e.g. infants.
N95 MaskTo protect you and your family from excessive exposure to pollutants and air-borne infections.

OPTIONAL ITEMS FOR THE READY BAG INCLUDE:

  • A list of personal contact numbers, including telephone numbers of family members.
  • Cash.
  • Bottled water and dry foodstuff.
  • A set of spare clothing, e.g. T-shirt and track pants.
  • A list of emergency numbers, e.g. 995, 999, telephone numbers of the utility companies, insurance companies etc.

POINTS TO NOTE ON THE READY BAG:    

  • You may have more than one Ready Bag, e.g. one for each family member.
  • Do not pack bulky items into the Ready Bag as it may hamper movement during an emergency.
  • Check expiry dates of perishable items in the bag and replace them when needed.
  • Periodically replace batteries with new ones and do not place them inside devices e.g. torchlight.
Ready bag 2