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About myResponder App

In Singapore, many of the emergency cases SCDF responds to could be quickly attended to by members of the public even before SCDF’s arrival. For example, more than 2,500 people suffer from Out-of-Hospital Cardiac Arrest (OHCA), with a survival rate of just 5%, which could be improved by simple medical intervention within the first few critical minutes. At the same time, there are more than 1,000 minor fires (such as rubbish chute/bin fire) that could easily be extinguished using publicly-available means.

 

myResponder is an application by SCDF to alert members of the public – also known as Community First Responders (CFRs) – to nearby fire and medical emergencies, enabling them to take immediate action to save lives and increase the survival rate for Out-of-Hospital Cardiac Arrest (OHCA), as well as mitigate minor fires in the crucial first few minutes.


The app also provides the locations of nearby Automated External Defibrillators (AEDs) and guided advisories for fire mitigation. CFRs can assist by performing CPR, applying an AED, using available means to control minor fires, or submitting photos and videos to help SCDF assess the situation.

Through the ‘Call 995’ button in the app, users can also send their geolocation to SCDF’s 995 Operations Centre, enabling SCDF to dispatch the emergency resources to the scene sooner.

The table below provides a summary of the possible cases that CFRs may be asked to help in.

Type of Case What You Can Do
Cardiac Arrest
  • Accept the myResponder alert, and proceed to the given location
  • You may use the app to locate nearby AEDs
  • Upon arrival at the patient's side, perform CPR, or apply an AED
  • Hand-over the case to the SCDF paramedics when they arrive
Minor Fire
  • Accept the myResponder alert, and proceed to the given location
  • Extinguish the fire using available means, such as nearby extinguishers, buckets of water, domestic water taps and hoses, or drencher systems for rubbish chutes
  • Provide SCDF with up to 3 photos for scene assessment

Response is entirely voluntary, and we only encourage volunteers to respond when they are available within safe and reasonable means.

Registering via myResponder as a Community First Responder

Registering is simple and anyone can be a Community First Responder. Just follow the simple steps below:

  1. Download myResponder from



    or

  2. Follow the screenshots below
  3. Read the tutorial and FAQs in the app, and you are all set to be a Community First Responder!

myResponder Sign Up Instructions Part 1

myResponder Sign Up Instructions Part 2

To understand more about responding to cardiac arrest cases, please visit https://www.scdf.gov.sg/savealife .

Note: From 30 Mar 2019, users of the myResponder app will be able to enjoy the following streamlined experience:

(i) Report fire safety infringements

(ii) Access to e-services such as Home Fire Alarm Device (“HFAD”) scheme

(iii) Access to reference material on important life saving skills such as how to perform CPR, use an AED and operate a fire extinguisher

(iv) Access to publications such as Civil Defence Emergency Handbook, SCDF’s annual reports