Singapore Goverment WebsiteA Singapore Government Agency Website

Given the current COVID-19 situation, please use our e-services instead of visiting our Customer Service Centre to minimise your time spent in public spaces. We also seek your understanding and patience... (1 of 3)

...as the waiting times for walk-in customers can be an hour or more. If you have a pre-arranged appointment and you wish to reschedule it, you may call us at 1800 286 5555... (2 of 3)

Our Customer Service Centre is open from Mondays to Wednesdays and Fridays: 8.30am to 5.30pm. For Thursdays, customers are encouraged to use our e-services... (1 of 2)

...If you require assistance to schedule an appointment, please call us at 1800 286 5555 or write to us at SCDF_CSC@scdf.gov.sg. Rest assured that you will continue to receive quality service through our e-services (2 of 2)

...or write to us at SCDF_CSC@scdf.gov.sg. Rest assured that you will continue to receive quality service through our e-services. #SgUnited #SingaporeTogether (3 of 3)

Hotlines

  • 995

    Fire Engine/ Ambulance

  • 1777

    Non-Emergency Ambulance

  • Fire Hazard Reporting

    1800 280 0000

  • General Enquiries

    1800 286 5555

  • 995

    Fire Engine/ Ambulance

  • 1777

    Non-Emergency Ambulance

Civil Defence Emergency Handbooks

CD_handbook(2016)

 

The Civil Defence Emergency Handbook is one of the primary means through which the SCDF reaches out to all segments of the population. It aims to equip our readers with essential life-saving skills in times of emergency.

The latest 2016 edition contains updated information as well as new topics such as what to do in the event of gas leaks, when encountering unruly crowd, when you are caught in a fire in super high-rise residential buildings as well as tips to prevent a vehicle fire.

There is also a section on how the public can play an important role as Community First Responders by equipping themselves with key lifesaving skills namely CPR and AED procedures, basic first aid and basic firefighting techniques through fire extinguishers and hose reels.

2016 edition