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In view of the elevated set of distancing measures announced on 3 April 2020, all customers are advised to reschedule non-urgent visits to our Customer Service Centre and use SCDF e-Services during this period... (1 of 4)

The operating hours of HQ SCDF Customer Service Centre have been adjusted and will be open on​ Tuesdays and Fridays: 8.30am to 5:30pm... (2 of 4)

Our consultation service will be available only by appointment basis. Each consultation is limited to a maximum of 3 visitors and the duration will be kept to 20 minutes... (3 of 4)

Please make prior consultation appointment with our Customer Service Officer at 1800 286 5555 (SCDF General Enquiry Hotline) or write to: SCDF_CSC@scdf.gov.sg. #SgUnited #SingaporeTogether (4 of 4)

Hotlines

  • 995

    Fire Engine/ Ambulance

  • 1777

    Non-Emergency Ambulance

  • Fire Hazard Reporting

    1800 280 0000

  • General Enquiries

    1800 286 5555

  • 995

    Fire Engine/ Ambulance

  • 1777

    Non-Emergency Ambulance

  • Fire Safety

Fire Safety

 

We administer Fire Safety Act and Civil Defence Shelter Act in Singapore. We set, maintain and enforce a high standard of fire safety and CD Shelter standards in buildings and premises so as to ensure a safe and secure home and work place in Singapore.

 

Our requirements for Fire Safety Plan Approval, Licensing and Enforcement and CD Shelter are listed in this section. The latest Fire Safety Code, Shelter Code and Circulars are also available in "Acts, Codes & Regulations" for your quick reference and compliance. You could also download forms or check status of applications.

 

Please contact us if you have any question on Fire Safety and Shelter matters. You can refer to "Contact Info" at the top of page for the list of contact persons with their e-mail address and contact numbers.