Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam. For details, visit the ScamShield website.
SCDF does not endorse or certify products. Legitimate fire safety products are certified by independent accredited Certification Bodies. Claims of 'SCDF-approved' or similar are false. Report them at https://www.scdf.gov.sg/home/feedback.
With effect from 21 Dec 2026, the SCDF Hotline (1800 280 0000) will cease operations. For emergencies, please call 995 or SMS to 70995. For non-emergencies, please contact us via the SCDF Feedback Form.
The application for Registered Inspector (RI) is open from 1 Nov to 30 Nov 2026. Please download the application form at https://www.scdf.gov.sg/fire-safety-services-listing/downloads/forms-and-guides.

1

/

4

Hero banner for Height Rescue at No. 2 Battery Road

Banner

17 January 2011
Height Rescue at No. 2 Battery Road

At 1603 hrs, SCDF received a call from a member of public informing that a gondola was stuck from height of the building at 2 Battery Road. SCDF resources which included 2 Fire Bikes, 1 Fire Engine, 1 Red Rhino, 1 Ambulance and 3 Support Appliances were dispatched and arrived at site within 7 minutes.

Upon arrival, the crew found that a gondola was hanging at an angle at the 16th floor of the building. Two Chinese men were in the gondola.

SCDF rescuers first secured the two subjects, as well as the gondola, with safety lines. The contractor, who maintains the gondola, was called in to assess if the gondola could be lowered safely to the ground. Upon confirmation that the fault could not be immediately rectified, 3 DART rescuers rappelled down from the 17th floor to the gondola. Both subjects were rescued by DART rescuers by rappelling them down to the 15th floor. The subjects were assessed by the paramedic at site and were not conveyed to hospital.