The five-star Hyatt Terraces Plaza sustained the worst damage when its terraced front collapsed onto the hotel lobby area, killing about 50 people. Vital road links were also cut off by landslides, hampering the initial rescue effort. Hopes began to fade for hundreds of people believed to be trapped under collapsed buildings.
Thousands of city residents huddled in tents and makeshift shelters in open areas, fearful of returning to their homes due to the frequent aftershocks. Baguio's three hospitals suffered significant damage and were without power.
When the sheer magnitude of the rescue operation became apparent, the Philippine government sent out an international call for help. Singapore immediately despatched its Operation Lionheart team from the Singapore Civil Defence Force and a contingent of medical personnel from the Singapore Armed Forces.
Flown in by the Republic of Singapore Air Force, the contingent got to work almost immediately. As some team members distributed food and tents, others helped to treat the injured and prevent the outbreak of diseases that usually occur after disasters.
An SCDF rescue team was tasked to look for survivors in a four-storey building after the ground floor units collapsed in the earthquake. It was unknown if anyone was still trapped in the building but as long as there was a chance of finding survivors under the rubble, no effort would be spared.
Braving the pounding rain and the many aftershocks, SCDF officers began to tunnel into the debris. Although no survivors were found, this was the ultimate test for the SCDF officers, who put their skills and their lives on the line to help a friend in need.