• 995

    Fire Engine/ Ambulance

  • 1777

    Non-Emergency Ambulance

  • Fire Hazard Reporting

    1800 280 0000

  • General Enquiries

    1800 286 5555

  • 995

    Fire Engine/ Ambulance

  • 1777

    Non-Emergency Ambulance


First Aid


Medical emergencies arising from illnesses and injuries can result in death or serious complications if not treated immediately. You can help save a casualty’s life if you are able to render proper first aid on-site before medical help arrives.


Remember, you should dial 995 only if it is an emergency. Otherwise, dial 1777 for non-emergency ambulance services.


Contents of First Aid Kit


first-aid-kit-1422882 2

  • Every home and workplace should have a First Aid Kit
  • Easily available at local pharmacies


FA_Non-Latex Glove

Non-Latex Gloves: To protect yourself from infection transmitted via blood & body fluids.



Thermometer: To measure body temperature.

FA_Surgical Scissors
Surgical Scissors: To cut dressings and tapes



Shears: To cut clothing or bulky dressings.


FA_Crepe Bandages

Crepe Bandages: To give support to injured joints, secure and maintain pressure on wounds and dressings.



Large and Medium Pads: To aid in pressure dressing for large cuts.




Gauze Pad: To clean or cover wounds.


FA_Adhesive Plasters

Adhesive Plasters: To cover superficial wounds.


FA_Triangular Bandages

Triangular Bandages: To immobilise fractures & act as secondary dressing.


FA_Adhesive Tapes
Adhesive Tapes: To tape ends of dressings & bandages.


FA_Burn Kit-Gel
Burn Kit/Gel: To aid, cool and relieve pain in burn incidents.


Burns Management

Definition of Burns

Damage to the Body Tissue by Heat, Chemicals, Electricity or Radiation


Classifications of Burn Injuries

  • First Degree Burns
  • Second Degree Burns
  • Third Degree Burns



Disclaimer:  The Following Pictures may be Viewed as Unpleasant to Participants


Classifications of Burn Injuries

First Degree Burns

BM_1st Degree- Painful, Red and Dry    

Second Degree Burns

BM_2nd Degree-Painful, Red, Wet and Blistering

Third Degree Burns

BM_3rd Degree-Painless, Charred Skin/Leathery   

What Is The Treatment?

  • Stop the Burning Process
  • Run under normal running water for 10mins (Chemical 30mins)
  • Remember the FOUR Cs

Remember the Four Cs!


BM_Constrictors BM_CoverBM_Consult

COOL the affected area under running tap water for about 10 minutes   

Gently remove any CONSTRICTORS from the injured area before it starts to swell 

COVER the injured area to prevent any infection 

CONSULT a doctor (if not serious); otherwise dial 995 


When To Call For 995?

  • Burns involving more than 5% of Casualty’s Body Surface (Surface area is more than 5 times the size of casualty's palm)
  • Chemical burns
  • Facial Burns
  • Multiple Blisters
  • Difficulty in Breathing

Wounds Management

How To Treat Open Wounds?

  1. Check if there is any foreign object in the wound
  2. Clean the wound with water
  3. Cover with a sterile gauze pad
  4. Apply firm direct pressure
  5. Secure with a bandage
  6. Proceed to the nearest GP or Polyclinic.


If the bleeding does NOT stop after treatment


If you see any of these wounds...



These are Foreign Objects Seen on the Wound…







Sprain Management

Definition of Sprain

A stretching or a tearing of a ligament. It normally occurs on the knee or ankle. 

How To Treat It? 

Remember R.I.C.E !






 REST the sprained joint. 


ICE or apply a cold compress to the sprain.

 SM_Compress SM_Elevate 

COMPRESS the sprained joint using a bandage or soft padding.

ELEVATE the sprained joint.   

What If Casualty Is Unable To Bear Own Weight And/or Walk?

The casualty might have sustained a fracture and need medical attention immediately. CALL 995!


Definition of Choking
Choking happens when the airway is either fully or partially blocked by a foreign object


There Are 2 Types Of Choking

  • Partial (Mild) airway obstruction
  • Complete (Severe) airway obstruction


Partial (Mild) Airway Obstruction

The Casualty Breathes Noisily Or Coughs


What To Do?

  • Do not interfere
  • Let the casualty cough out the object by himself/herself



Complete (Severe) Airway Obstruction

The Casualty:

  • Is unable to speak, breathe or cough
  • Will grip his/her throat with his/her hands (universal sign of choking)


Relief of Complete Airway Obstruction


  • Ask “Are You Choking?”
  • Tell the casualty that you can help  

Universal Sign of Choking


  • Move behind casualty and locate landmark by placing ring finger at belly button
  • Place 2 fingers above the ring finger



  • 5, 4, 0 into a fist shape with another hand
  • Place it above the 2 fingers


  • Lean the casualty forward with one hand while still placing the fist 2 fingers above the belly button
  • Cover the fist with another hand
  • Thrust inward and upward


  • Repeat the thrust until object is expelled out or casualty turned unconscious    








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