To: WO2 Arrianna, SGT Mohamed Alif, LCP Raihan and SGT Mustafa (Changi Fire Station)
I would like to express my gratitude to your who aided my grandmother. I cannot praise them enough for their kindness and efficiency. They arrived within minutes after the call was made and displayed professionalism & kindness.
It was a very frightening experience to see my grandmother not responding well before their arrival. They were reassuring, calm and had good sense of humour.
The crew assured that my grandmother will be well and she received excellent care throughout the journey.
I am a Singaporean and know that all of us work hard to deliver a good service to the community who has high expectations.
Well done guys!