General Service

HQ Singapore Civil Defence Force
91 Ubi Avenue 4 Singapore 408827

Operating Hours of Customer Service Centre
Mon - Thu 8.30am - 6pm
Fri 8.30am - 5.30pm
Sat 8.30am - 1pm

Service	Email	Telephone	Fax
General Enquiries / Customer Service Centre	SCDF_CSC	1800 280 0000	-
Emergency Information Hotline	-	1800 286 5555	-
Quality Service Manager	LTC Yong Meng Wah	1800 382 6792	6292 5582
Feedback or Enquiries on this website	Ms Nasreen Chowdhury	6848 1520	-

Operations

Service	Email	Telephone	Fax
Enquiries on Rescue & Fire Fighting Services	MAJ Yeo Geok Kuan	6848 3304	6848 3350
Enquiries on Emergency Ambulance	LTA Janice Oh	6848 3553	6848 3566
	WO2 Masnita Rahmat	6848 3554	6848 3566

Personnel

Service	Email	Telephone	Fax
Recruitment	CPT Roger Koh	1800 382 0000	6382 2348
Overseas Notification Hotline	-	1800 367 6767	-
CDNSmen General Enquiries (except payment)	Ms Jasmine Ong	6848 3456	6283 3486
SCDF Counselling Helpline *Kindly note that this service is only meant for: -SCDF NSF -SCDF Regular personnel -Family members of SCDF personnel	The 24-hour SCDF Counselling Helpline is an available avenue of help to distressed SCDF service personnel. Family members of service personnel may also call the helpline to relate their concerns. Strict confidentiality is assured.	1800 286 6666	-
1st Division	CPT Wee Meow Lee	6471 7417	-
2nd Division	CPT Ng Peng Yong	6587 8310	-
3rd Division	MAJ Foo Chek Jee	6852 2810	-
4th Division	MAJ Sebastiana Yeo	6314 6908	-

Fire Safety Plan Approval / Licensing / Enforcement

Service	Email	Telephone	Fax
Fire Safety Consultation (Commercial)	MAJ Lim Lam Kwang	6848 1457	6848 1489
Fire Safety Consultation (Industrial)	CPT Han Fook Kuang	6848 1467	6848 1491
Fire Safety Consultation (Residential & Others)	MAJ Choh Choon Jin	6848 1454	6848 1490
Report on Fire Hazards / Enforcement	Duty Officer	1800 280 0000	6848 1494
Temporary Change of Use Permit a. Online Submission Process Enquiries b. General Enquiries	Please email to the OBLS Helpdesk at OBLS@spring.gov.sg Ms Haryatee Ms Liza Jailani	6898 1595 6848 1447 6848 1426	6276 9606 6848 1494
Licensing of Petroleum / Flammable Materials Transportation	Mr Md Zali Mr Veera	6848 1465 6848 1468	6848 1494
Licensing of Petroleum / Flammable Materials Storage	Mr Heng Keng Liang Mr Muhathir Mr Zakaria Mr Matthew Lee	6848 1428 6848 1442 6848 1432 6848 1463
Tradenet and import licence for Petroleum / Flammable Materials	Mr Mahaintharan Mr Veera	6848 1429 6848 1468	6848 1494
Temp Fire Permit / Fire Safety Certificate - Commercial Registered Inspector Scheme	Ms Ng Yang Hoon Mr Hafiz B Aspin CPT Ang Oon Chye Ms Ng Yang Hoon	6848 1412 6848 1427 6848 1420 6848 1412	6848 1494
Temp Fire Permit / Fire Safety Certificate - Industrial Fire Safety Managers Fire Emergency Plan	Mr Md Yasin WO Azmi SSG Azman CPT George Chow CPT Ang Oon Chye Ms Shamiah	6848 1446 6848 1434 6848 1458 6848 1459 6848 1420 6848 1421	6848 1494
Fire Safety Certificate - Residential & Others	CPT Effendi Salamoon Ms Haryatee Ms Liza Jailani	6848 1483 6848 1447 6848 1426	6848 1494
Fire Certificate - Public Building	Ms Shamiah Mr Chay Chong Seng Mr Ching Cheong Fong	6848 1421 6848 1451 6848 1455	6848 1494
Fire Certificate - Industrial Building	WO Azmi SSG Azman	6848 1434 6848 1458	6848 1494
Public Entertainment Licence	Ms Sufiah Ahmad Mr Lim Hock Guan	6848 1460 6848 1462	6848 1494
Hazardous Materials Transport Driver Permit (HTDP) Scheme and Tracking Device	CPT Cathay Teo SGT Azali CPT Kamal B Shaari	6848 3326 6848 3326 6848 1485	6848 3564 6848 3318
Submission of TERP for approval	TERP Officers	6848 3326	6848 3350
Submission of Emergency Response Plan (ERP) and Company Emergency Response Team (CERT)	ERP Officers	6848 3321	6848 3318

Shelter Matters

Service	Email	Telephone	Fax
SO Shelter Development	CPT Raymond Lee	6848 1470	6848 1493
SO Special Installations	CPT Keith Ting	6848 1479	6848 1493

Logistics

Service	Email	Telephone	Fax
Civil Resource	Mr William Chua	6848 3614	6848 3644
Tenders	Ms Eileen Binti Kairuman	6848 3634	6848 3644

Public Relations / Community Matters

Service	Email	Telephone	Fax
CD Emergency Information Hotline	-	1800 286 5555	6289 4401
Media Relations	MAJ Leslie Williams	6848 1502	6289 4401
Community Involvement & Education	MAJ Bob Tan	6848 1504	6289 4401
Request for Public Education Programmes / materials	CPT Wong Foong Yin	6848 1524	6289 4401
Fire Station Visits (Schools / Grassroots only)	Ms Chai Xiau Ting	6848 1524	6289 4401
CD Volunteer Recruitment	Ms Diana Yuen	6848 1525	6289 4401
CSSP Matters	Ms Diana Yuen	6848 1525	6289 4401
Corporate Visits	MAJ Mustaffa Sidek	6848 1519	6289 4401
Heritage Gallery Visits	CPT Subandi Somo	6332 2997	-
1st Division	MAJ Lee Chuan Low	6471 7427	-
2nd Division	CPT Alauddin Bin Jaffar	6587 8330	-
3rd Division	MAJ Lim Leong Fuh	6852 2820	-
4th Division	MAJ Zulkifli Bin Kassim	6314 6912	-

Community Emergency Preparedness Programme (CEPP)
Division	Email	Telephone	Address
1st Division	LTA Shahdele Isman LTA Manokar Subramaniam	6471 7429 6471 7431	3 Queensway #01-01 Singapore 149073
2nd Division	CPT Jean Low	6587 8332	1 Tampines Industrial Ave 3 #01-01 Singapore 528777
3rd Division	LTA Bakri Sahri Ops Room	6852 2816 6852 2888	533 Yishun Industrial Park A #01-01 Singapore 768774
4th Division	CPT Yap Soon Huat	6314 6914	80 Bukit Batok Road Singapore 658072

Courses for Public

Service	Email	Telephone	Fax
[Courses Conducted at CDA]	[CPT Low Hwee Lang]	6794 5606	6794 5591

Payment Matters

Service	Email	Telephone	Fax
CDNSmen MakeUp Pay	Mdm Leow Ling Choo	1800 287 4569	6848 1628
General Finance Matters and Request for Fire Report / GIRO Payment	Ms Suppiah Manavathy Mdm Kamisah Bte Kamim	6848 1618 6848 1623	6848 1628

NSF Matters

Unit

Telephone

NSPD / HQ SCDF

6848 3461 / 6848 3462

1st CD Division

6471 7418

2nd CD Division

6587 8317

3rd CD Division

6852 2813

4th CD Division

6314 6909

Basic Rescue Training Centre (BRTC) During office hours (0800hrs – 1730hrs)
A (Alpha) Company Line	6794 5750, 6794 5751
B (Bravo) Company Line	6794 5752, 6794 5753
C (Charlie) Company Line	6794 5754, 6794 5755

After Office Hours / Weekends
Duty Officer’s Office	6794 5723, 6794 5724

Civil Defence Academy (CDA)

6794 5508 / 6794 5509

General

1800 280 0000

SCDF Counselling

1800 2866 666