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General Service |
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HQ Singapore Civil Defence Force
91 Ubi Avenue 4 Singapore 408827
General Enquiries: 1800 280 0000
Operating Hours of Customer Service Centre
Mon - Thu 8.30am - 6pm
Fri 8.30am - 5.30pm
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| General Enquiries / Customer Service Centre |
SCDF_CSC |
1800 280 0000 |
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| Emergency Information Hotline |
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1800 286 5555 |
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| Quality Service Manager |
COL Yazid Abdullah |
1800 382 6792 |
6292 5582 |
| Feedback or Enquiries about website matters |
Ms Nasreen
Chowdhury |
6848 1520 |
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Operations |
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Personnel |
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Fire Safety Licensing /
Enforcement |
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Fire Safety Consultation / Plan Approval
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Places of public resort
(e.g. convention centres, Integrated Resorts, stadiums, community centres, libraries, religious buildings, eating houses, train stations, airports) |
MAJ Lim Lam Kwang |
6848 1457 |
6848 1490 |
Commercial
(e.g. offices, shopping centres, hotels, supermarkets, mixed developments such as building comprising commercial and residential activities) |
TSO Vijayaratnam K
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6848 1448
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6848 1490
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Industrial
(e.g. factories and warehouses) |
MAJ Han Fook Kuang |
6848 1467 |
6848 1490 |
| Residential |
CPT Lau Heng Hui |
6848 1413 |
6848 1490 |
Institution
(e.g. hospitals, clinics, dormitories, schools, army camps) |
TSO Tan Chiew Sia |
6848 1414 |
6848 1490 |
| Performance Based (PB) designs for all buildings developments |
MAJ Chong Kim Yuan |
6848 1476 |
6848 1490 |
| Fire Code |
TSO Randy Tan |
6848 1461 |
6848 1490 |
| Building materials |
CPT Cheong Yew Dong |
6848 1408 |
6848 1490 |
| Plans fee and plans approval |
CPT Rachel Wong |
6848 1450 |
6848 1489 |
| Plans Audit |
MAJ Choh Choon Jin |
6848 1454 |
6848 1490 |
| Waivers |
CPT Tan Chung Yee |
6848 1410 |
6848 1490 |
| Service Quality/General public enquiry on FSSD matters |
MAJ Poon Keng Soon |
6848 1407 |
6848 1493 |
| Plan scanning, QC |
TSO Nancy Ang |
6848 1464 |
6848 1489 |
| Plan search, retrieval, copying |
CSO Mary Sue |
6848 1482
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6848 1489 |
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Shelter Matters |
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| Shelter policies, CD Shelter Act and shelter programme |
MAJ Mahendran Muthiah |
6848 1444 |
6848 1490 |
| Household shelter and storey shelter design and requirements, shelter waiver process |
CPT Raymond Lee |
6848 1470 |
6848 1490 |
| MRT shelters and public shelters, AAW for public shelters |
CPT Lim Hock Beng |
6848 1473 |
6848 1489 |
| Shelter operations and management, shelter units and training |
CPT Ang Guan Hock |
6848 1478 |
6848 1489 |
| Shelters in key installations |
CPT Ellena Koh |
6848 1479 |
6848 1489 |
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Logistics |
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Public Relations / Community Matters |
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| 1st Division |
LTA Shahdele
Isman
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6471 7429
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3 Queensway
#01-01
Singapore 149073 |
| 2nd Division |
CPT Jean Low |
6587 8332 |
1 Tampines Industrial Ave 3 #01-01
Singapore 528777 |
| 3rd Division |
LTA Bakri Sahri
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6852 2816
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533 Yishun Industrial Park A #01-01
Singapore 768774 |
| 4th Division |
CPT Yap Soon Huat |
6314 6914 |
80 Bukit Batok Road
Singapore 658072 |
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Courses for Public |
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Payment Matters |
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NSF Matters |
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| General |
1800 280 0000 |
| NSPD / HQ SCDF |
6848 3461 / 6848 3462
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| 1st CD Division |
6471 7418 |
| 2nd CD Division |
6587 8317 |
| 3rd CD Division |
6852 2813 |
| 4th CD Division |
6314 6909 |
| Basic Rescue Training Centre (BRTC)
During office hours (0800hrs – 1730hrs) |
A (Alpha) Company Line |
6794 5750, 6794 5751 |
B (Bravo) Company Line |
6794 5752, 6794 5753 |
C (Charlie) Company Line |
6794 5754, 6794 5755 |
D (Delta) Coy Line : |
6 794 5305, 6 794 5306 |
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After Office Hours / Weekends |
Duty Officer’s Office |
6794 5723, 6794 5724 |
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